Parts: (800) 828-2048 or Raw Thrills Hotline: (800) 753-2513 or Service: (800) 768-8952 or Customer Service: (800) 768-8952 or may be doing things differently, but our associates and our customers remain our top priority.Calling or emailing your local representative.If you need us or need to place an order, please contact us by: Please note picking up parts orders are not being performed at this time. In addition, we have re-opened our main parts warehouse for limited operations, and we will be shipping customer orders one to two days per week as local conditions allow. Our teams are responding to all email and phone inquiries as well. BERT BETSON, second from left, joins group of New Jersey. We are currently taking parts orders by phone, email and through our website, and we are also taking advance replacement orders. service representative, conducted a service school at Southern Music. As we continue to navigate through this public health crisis, we hope your family and friends are safe. We’d like you to know that our Betson Parts, Service, Customer Service and Raw Thrills support teams are open for business in a limited capacity.